We are equipped with the best-of-breed technology conforming to global standards. We provide complete business process solutions that ensure customer delight and satisfaction.
Infrastructure - IT
- Every Location monitored through CCTV cameras installed across the facility High-End
- All units such as PCs, office automation machinery, headsets and other equipments
are all worlds’ best brands and updated to the latest technological advancements.
- Network infrastructure is designed with high levels of redundancy for both voice
and data services along with a structured cabling system, allowing high speed and
seamless data transfer up to 1 GBPS.
- Latest CCTV technology with extended recording and playback along with extreme real
time and smooth capturing of every aspect of our operations.
- Data security and data protection are key to our operations and we possess the world’s
best Firewall technologies.
- All our networks are secured with well defined user level access.
We completely understand that data protection and security play a vital role in any outsourcing provider organization. That is why we continuously invest in upgrading the technology and infrastructure to ensure that there is always a secure flow of data and communication between our clients and us.
Infrastructure – Facilities
- Constructed on a sprawling space of 1200 sq. ft in the most strategic location of Bangalore.
- Well Designed Furniture.
- Over 25+ Work Stations.
- Round the clock Power Supply with Back-Up UPS and Generators.
- 15 KVA online Uninterrupted power supply to support power failure.
- 30 KVA power generator set to support power supply failure.
- Adequate Fire Safety Systems.
- Our extensive transportation program provides door-to-door transportation for all of our operations personnel.
- 24-hour security personnel and security card access.
- Separate work areas, resources, and VLAN for each client.
- Online and off-line reference materials.
- PBX for internal office communication.
- Equipped with all latest office automation like computers, printers, fax and scanners.
- In House Recreation facilities.
- A well equipped library for assistance that contains books, reference material and CD ROM.
Infrastructure – Communication
- High speed data and voice communication with dedicated 7 MBPS leased line
- Modem, Switches and all necessary facilities
- Video Conference facilities
- Scalable and redundant network and server infrastructure
- 24 × 7 × 365 customer support services via Phone, Chat and E-mail
- Transmission of Data through secured FTP
Infrastructure – System
Servers : 2003 Enterprise Edition, Windows 2000 Advanced Server, Linux Server and Backup Server.
Structured cabling for high speed data access Capable of expanding to multiple database-servers and multiple data/document servers over LAN.